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Terms and Conditions

Binding Arbitration

These Terms outline the procedures for resolving disputes between you and DNA Precision Center. All claims, disputes, orcontroversies arising from your use of our Services or Site must be resolved through binding arbitration.​This arbitration process is confidential, and claims will be addressed on an individual basis; you cannot initiate or participate in a group or class action. For detailed information on arbitration procedures, please refer to the arbitration section below.​​

This arbitration process is confidential, and claims will be addressed on an individual basis; you cannot initiate or participate in a group or class action. For detailed information on arbitration procedures, please refer to the arbitration section below.​

Cautions 

The accuracy of our Services and test results can be influenced by various factors, including: Your compliance with the instructions provided in the Kits for sample collection. Potential contamination of biological samples. By using our Services, you acknowledge that DNA Precision Center is not liable for any errors or inaccuracies that may arise from your failure to strictly follow the provided instructions. We cannot guarantee that our Services will be free from errors, nor can we assure specific results or acceptance by any particular entity or organization. 
 

Medical Advice Disclaimer 

Our Services and the information available on our Site are not intended to provide medical advice or to substitute for professional healthcare. In case of a medical emergency, you should immediately contact your doctor or local emergency services. We do not diagnose or treat medical conditions, and our content is solely for informational purposes. Always seek advice from a qualified healthcare provider regarding any questions you may have about a medical condition or treatment.

Definitions

  • Conditions: These Terms and Conditions that govern your use of our Services.

  • Contract: Any order you submit for Services provided by DNA Precision Center.

  • Kits: Sampling kits sent to you upon order or purchased separately.

  • Request Form: The standard service order form available on our Site.

  • Service: Various testing services offered, including paternity testing, ancestry analysis, and more.

  • Site: Our official website, dnaprecisioncenter.com.

  • You: The individual who orders or uses our Services.

Terms of Sale

  1. These Terms govern all content, information, and Contracts related to your use of the Site.

  2. By placing an order through the Site or via a representative, you are making a legally binding offer to purchase the Service based on these Terms.

  3. All sales are subject to these Terms, which may be modified at our discretion. Changes will be posted on the Site, and your continued use signifies your acceptance of the updated Terms.

  4. You are responsible for assessing whether the Service is suitable for your specific needs before making a purchase.

  5. The features, specifications, and availability of the Services described on the Site are subject to change without prior notice.

  6. These Terms do not affect your statutory rights as a consumer under applicable law.

License: DNA Precision Center grants you a limited, non-exclusive license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, or exploit any part of the Site or its content without our prior written consent.

Prices, Payment, and Delivery

1. The charges for the Services are outlined on our Site or as quoted in writing by us. We are not responsible for any pricing or typographical errors on the Site.
2. We reserve the right to adjust prices for Services based on changes in labor or material costs. You will be notified of any price adjustments and will have the option to either proceed or cancel your order within seven days of notification.
3. Full payment must be received before we accept your order, including testing and result issuance. Upon completion of your order, you will receive confirmation, including a case reference number and Service details.
4. You are responsible for all applicable transaction taxes associated with your purchase.
5. You confirm that all information you provide is accurate, and you have sufficient funds or credit available for payment. We may verify your payment details prior to providing the Service.
6. Payments will be processed by a third-party payment processor using your selected payment method.

Cancellation/Termination

1. As the paying party, you have the right to cancel your order within three business days (excluding weekends and holidays) from the date we accept your order. To
cancel, you must send a written or emailed notice of cancellation.
2. If Kits have already been dispatched, appointments scheduled, or tests conducted, a non-refundable deposit and any applicable cancellation fees will be retained.
3. If you cancel your order as per this section, we will refund the purchase price as soon as reasonably possible, typically within 30 days of receiving your cancellation notice.
4. If Kits are received damaged, we may, at our discretion, replace them or provide a refund equal to the price paid for the Service.
5. We reserve the right to cancel any order at any stage for reasons such as product availability, inaccuracies in product information, or payment issues.
6. Any estimated service delivery dates provided are approximate and do not form part of a contractual obligation. We are not liable for any losses resulting from service delays.
7. In the event of erroneous test results, we may offer a re-analysis or a refund at our discretion.

Non-Refundable Affiliate Fees and Promotion Disclaimer: Allaffiliate fees paid to DNA Precision Center are non-refundable. We are not obligated to promote or facilitate sales for partner businesses. While we may provide guidance and support, we are not responsible for the success of any partner's business.
 

Your Responsibilities

1. By purchasing a Service, you agree to provide accurate biological samples according to the instructions in the Kits. Reliable results depend on your adherence to these instructions.
2. You affirm that you have the legal right to submit any samples provided, and if you are submitting on behalf of someone else, you have obtained their consent.
3. You must be of legal age to enter into a binding contract and not prohibited by any laws from receiving our Services.
4. You confirm that you are mentally competent to understand the nature and purpose of the Service you are purchasing.
5. You agree to comply with all applicable laws and regulations while accessing and using our Site and Services.
6. You acknowledge that the information derived from the Service may be unexpected or emotionally significant.
7. You have no rights to any research or commercial products resulting from your sample submission and will not receive compensation for such products.
8. You agree not to use the Service information for discriminatory or illegal purposes.

Account Creation and Security

1. To access test results, you must create an account on the Site. You agree to provide accurate and current registration information and keep it updated. Failure to provide accurate information may result in account suspension or termination.
2. You are solely responsible for all activities under your account and may not allow others to use your credentials. If you suspect unauthorized access, you must notify us immediately.
3. You are responsible for maintaining the confidentiality of your test results. Allowing third parties access may result in liability, and you agree to indemnify us against any claims related to unauthorized access.
4. Privacy and Disclosure: We handle your personally identifiable information according to our Privacy Policy. We encourage you to review this policy
before using our Site or Services.

Restrictions: You are prohibited from:

1. Attempting to breach the security of the Site or accessing data not intended for you.

2. Testing system vulnerabilities without authorization.

3. Introducing malicious software or engaging in disruptive conduct on the Site.

All user-generated content you submit will be treated as non-confidential, and by submitting such content, you grant DNA Precision Center the right to use it without limitation.

Links to Other Websites: Our Site may contain links to third-party websites. We do not control or endorse the content or availability of these external sites and are not
responsible for any losses or damages that may arise from your use of such sites.

General Disclaimer; Limitation of Liability

1. We do not guarantee uninterrupted access to our Site or error-free Services.
2. Our Services are provided "as is" without warranties of any kind.
3. Our liability is limited to the amount paid for the Service or $150, whichever is less. Claims must be filed within one year of the incident.
4. These limitations do not affect your consumer rights under local laws.

Copyright and Monitoring: All materials on our Site are owned by DNA Precision Center and protected by copyright laws. You may download materials only
for personal use related to placing orders.

Third-Party Rights: These Terms do not grant any rights to third parties, except for our affiliates, directors, and employees.

Agreement to Arbitrate: By using our Site and Services, you agree to resolve all disputes through binding arbitration under JAMS rules. Class actions are not permitted. The arbitrator's decision will be final and binding.

General: These Terms constitute the entire agreement between you and DNA Precision Center, superseding any prior agreements. Notices should be sent to info@dnaprecisioncenter.com. We are not liable for failures beyond our control, and any unenforceable provisions will be replaced with enforceable ones. Waiver of any provision does not constitute a waiver of any other right.

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